Returns & Refunds policy

Note: You can cancel your order only before a tracking number is issued. Once your tracking number is given to you, you can no longer cancel.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

CHARGEBACKS/DISPUTES: If you place an order, and then dispute the purchase, we will file an investigation with your bank. We are unresponsible for lost funds due to the bank siding with us.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

P.O Box 266, Calwell 2905, Australian Capital Territory, Australia

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@rslinkz.com